- Q: Will my 'Rust' design leech and stain my wall?
Although designs with a Natural Rusted finish have been treated with an application of Penetrol, the rust is a natural process which will continue to develop over time. Maintenance may be necessary to minimise the effects of a Natural Rust developing, see above. We encourage you to re-consider when putting a Natural Rusted design in a situation such as, and not limited to, white/ light coloured walls or onto limestone/ sandstone pavers etc. It is possible to have a powder coat that appears as a Rust finish, that has slight colour variation & is slightly textural. However we do not guarantee that rust will not develop overtime and a maintanance program may prolong the longevity of the powdercoat finish.
- Q: Is there maintenance required?
Exposure to the elements and environment will cause changes and a continuation of the rusting process. If this is not desired, we recommend a small degree of maintenance. This involved a regular monthly spray of Penetrol which can be purchased from any hardware store. Please note that harsh weather conditions may cause running and we stongly suggest considering this application when installing, as we take no responsibility for any staining or running that may occur.
Please note that harsh weather conditions may cause running. We disclaim all
responsibility of damages that may have been as a result of rust development.
- Q: What determines the price of a design?
The higher amount of detail to be cut, whether folded sides are necessary, framing, and premium finish options such as stainless steel & powder coating all contribute to increased costs.
- Q: What are your 'Finish' options?
We offer a range of options to suit many colours. These include: stainless #316, powder coat, Galvanised plate, or our signature Natural Rust finish and corten.
although our range and custom designs are designed for the outdoors, there is no warrantee on colours and finishing due to them being exposed the elements.
A maintanance program may prolong the longevity of the artwork.
Care & Maintenance:
The effects of ultra violet light, pollution, dirt, grime and salt deposits can all accumulate on your powder coated surface over time. To extend the effective life of powder coating and protect any warranty requirements that may exist, a very simple regular maintenance program should be implemented for the removal of any residues.
As a general rule, cleaning should take place every six months. However, in areas where pollutants are more prevalent, especially in coastal or industrial regions, a cleaning program should be carried out on a more frequent basis (i.e. every three months - clean any salt resedue that may settle on the surfaces).
To clean your powder coated surface:
1. Carefully remove any loose deposits with a wet sponge
2. Use a soft brush (non abrasive) or cloth, and a mild household detergent solution to remove dust, salt and other deposits.
3. Rinse off with fresh water
Detergents that recommend the use of gloves when handling should be avoided as this is a good indication that the detergent is harsh and therefore, unsuitable for cleaning your powder coating.
Although some strong solvents are recommended for removing sealants or other building residues, these may be harmful to the extended life of the powder coated surface and should be avoided as the damage may not be visible immediately and may take up to twelve months to appear. If paint splashes, sealants or other residue need to be removed, then either Methylated Spirits, Turpentine or White Spirits may be used safely. - see care instructions here- http://duluxpowders.com.au/information/care-maintenance/
Rust finish care instructions:
Each rust product has its own unique character and natural finish. The colour variations are part of the intentional design and being an organic process, it cannot be controlled.
- Exposure to the elements and environment will cause changes and a continuation of the rusting process, to slow this down, we recommend a small degree of maintenance. This involves a spray-on coat of Penetrol when needed which can be purchased from any hardware store.
- Please note that harsh weather conditions may cause running. We disclaim all responsibility of damages that may have been as a result of rust development.
Stainless steel finish care instructions:
Stainless steels are easily
cleaned by many different methods. They actually thrive with frequent cleaning, and, unlike some other materials, it is impossible to "wear out" stainless steel by excessive
cleaning. The effect of surface/pattern roughness, grain/pattern orientation, and designs that allow for maximum rain cleaning (exterior applications) should be considered.
Clean Water and Wipe -The simplest, safest,and least costly method that will adequatelydo the job is always the best method.Stainless surfaces thrive with frequent cleaning because there is no surface coating to wear off stainless steels. A soft cloth and clean warm water should always be the first choice for mild stains and loose dirt and soils. A final rinse with clean water and a dry wipe will complete the process and eliminate the possibility of water stains.
- Q: What are your standard sheet sizes?
Our maximum sheet size for steel projects is 1500x3000mm per sheet. Some designs do lend themselves for a concealed join if required
- Q: What is your lead time?
Our general lead time is 6-8 weeks but may extend during peak period
- Q: Is there a deposit required?
Full payment is necessary to secure your order and begin the ordering process
- Q: Is there a resize fee?
In most cases, varying the design will result in minimal variations in price. Although reducing the size of the design usually means the material (sheet size) remains the same. Customising would mean the cost of creating a new template, changes in laser cutting time, and re-formatting our machines usually contributes to a resize fee
- Q: Can I customise?
We can modify by re-scaling, re-sizing, adding signage / script etc. Framing is also an additional service, as is creating designs with folded sides, lighting, finish colour options & perspex. For designs supplied to Entanglements by the client, refer to Section 7 of Terms & Conditions
Careful consideration needs to be made before customising a product, once the design is sign off for your approval, there will be no refund or warrantee.
- Q: Can the 'Rust' finish be a specific colour or pattern?
Each product has its own unique character and finish. The colour variations are part of the intentional design and, being an organic process, it cannot be controlled.
- Q: How heavy is my design?
All designs vary according to intricacy and negative/positive space, and if framing is necessary. As a guide, we suggest a solid 3mm mild steel sheet weighs 23Kgs per mtr.
- Q: What fuel does your ‘Bob’ burner use?
'Bob' runs on bio-degradable Ethanol fuel, which produces smoke-free, clean air. Depending on outdoor conditions, 'Bob' runs 8 hrs on a single tank of Ethanol.
We only recommend purchasing your fuel for our ethanol burners from eco smart fires. and following the strict saftey guide lines.
Please purchase from: https://e-nrg.com.au/
Please read saftey instructions before use and only use this recommended brand. We take no responsibility for incorrect use of this product.
- Q: What is your delivery process?
Local deliveries are notified before dispatch to confirm a suitable delivery time slot. Rural, interstate & international deliveries are dispatched using Allied Express. A CON note is supplied for Track & Trace on our courier's website. It is Allied Express' procedure to send an SMS to the receiver confirming delivery.
Please ensure when taking delivery to check the packaging has not been damaged in transit, if damaged, do not take delivery and return the package with the driver. If the driver ont take the package, write damaged and dont sign.
- Q: Do you deliver interstate?
Yes, we regularly ship interstate with Allied Express. You are welcome to source an independent quote to compare. If you select your own courier, packaging fees will apply. Entanglements must be notified of damages as a result of freight within 24hrs. You must not accept goods damaged in transit.
- Q: Do you have interstate distributors?
No, please contact us directly with any enquiries.
- Q: What is involved with installation?
We recommend that you use the top and bottom hanging brackets we supply, please consider the weight of your piece when hanging also please consider the conditions of the area, as your artwork may need to be secured for windy conditions. Flat screens generally have 50mm or 100mm wall mounted feet to attach. Dyna bolting holes can be drilled into the freestanding tabs to secure if necessary. Further options may be available upon request. We recommend that you use a professional handyman or builder to install. We do not do installations.
All Sculptures should be bolted to plinths and concreted in with no water pooling around the base.